THREE PASSENGER JETS IN 12 MINUTES IS JUST THE BEGINNING…..

// STEPS TO TAKE TO COMPLAIN ABOUT THIS NOISE

Air Services Australia have released an updated draft community engagement and Terms of Reference PIR Review – we URGENTLY need to continue to provide feedback.

The borders have re-opened, the noise we have been bracing for has begun in EARNEST. Affected residents MUST complain if we are to have any chance of engagement from ASA – below are the steps to take…

PLEASE NOTE – THE STEPS ARE A PROCESS, CAN SEEM DAUNTING, BUT FOLLOW THIS LIST STEP BY STEP AND YOU SHOULD GET THERE 🙂

FIRST STEP – RECORD THE TIME AND DATE OF THE FLIGHT AS YOU HEAR IT ( I USE THE NOTES APP ON MY PHONE TO LOG THEM AS THEY GO OVER THE ROOF, CHOPPERS, SMALL PLANES, PASSENGER JETS )

  1. Log onto www.airservicesaustralia.com; then “WebTrak” ( third button under big banner and launch WebTrak for the “Sunshine Coast”.
  1. Go to “History”, bottom left hand corner of the page. Click the history – see arrow.
  1. Set the Date and Time a few minutes before the event happened. Monitor the map (you can speed up elapsed time by clicking on the “1x” box at the bottom).
  2. Your offending aircraft should appear. Left click on the plane symbol and it will reveal a blue box with Flight ID, Aircraft Type, Origin and Altitude (if its is going to fast for you, pause it and reset the elapsed time speed).
  3. Now you can make your complaint. In the box attached to the plane, left click on the left blue cloud to “Report Aircraft”. The arrow head is right over the icon you need to click to complain. The page to formulate your complaint will be generated for you to complete and submit.
  1. ASA will email a copy of your complaint to you. 

“WebTrak” provides a map of the SCA area which lags real time by about 30mins (so its best to access it at least an hour, or so, after the noise event).

“WebTrak” holds data in the public domain for 4 months, so there is no need to rush